Tier 1: Operational Foundations Intensive

Why This Exists

This engagement exists to bring immediate clarity to founders who feel overwhelmed and mentally overloaded, so they can feel steadier and more supported without committing to long-term implementation.

Best For: businesses just starting to delegate and document
Founders who need clarity and relief now, but are not ready for full implementation.

What Changes:

• By the end of this work, the business is no longer a blur.

• Founders can see where their energy is going, what is creating friction, and what actually needs attention first.

How the Work is Done:

• We slow down before fixing anything.

• Work is observed as it actually happens.

• Mental load is externalized.

• Patterns are identified without judgement or pressure to overhaul everything.

What is Delivered:

• A clear operational diagnosis identifying bottlenecks, overload, and hidden dependencies.

• A structured capture of work and decisions currently living in the founder's head.

• Two documented processes that remove repeated thinking.

• A prioritized plan for stabilizing operations without creating urgency.

Tier 2: Operational Clarity System

Why This Exists:

This engagement exists to create calm, supported growth by removing operational chaos and building a stable foundation that no longer depends on the founder's constant involvement.

Best For: growing teams and fast-moving offers
Your business is no longer a solo act, but your backend systems haven’t caught up. Things are getting missed, team roles are blurry, and you need someone to run the show - without hiring a full-time operations manager.

What Changes:

• The business becomes easier to run.

• Decisions are made once instead of repeatedly.

• Delegation becomes predictable instead of stressful.

• Growth feels grounded instead of overwhelming.

How the Work is Done:

• We observe first, then design.

• Mental load is translated into clear structure.

• Systems are created for real humans, tested in small increments, and refined until they support daily execution without friction.

• The founder is supported throughout the process so they are not carrying the change alone.

What is Delivered:

• A complete operational structure aligned to how the founder thinks and works.

• Clear documentation of core processes and workflows.

• Defined delegation pathways and role clarity.

• Systems that support automation without locking in chaos.

• Guided implementation and refinement to ensure stability.

Tier 3: Fractional Operations Partner

Why This Exists

This engagement exists to provide ongoing stability, support, and operational leadership as the business continues to grow and change.

Best For: businesses growing beyond one-person operations

Growing businesses that need operational leadership and stability without hiring a full-time executive.

What Changes:

• The founder thinks less, decides less, and carries less.

• Operations remain steady even as complexity increases.

• Improvements happen continuously without disruption.

How the Work is Done:

• We stay embedded in the business as a strategic partner.

• Systems are reviewed, refined, and adjusted based on real-world use.

What is Delivered:

• Ongoing operational leadership and prioritization support.

• Continuous refinement and documentation of processes.

• Oversight of delegation and workload balance.

• Regular review of capacity, execution flow, and friction points.

• Recommendations that preserve calm while enabling growth.

Tier 4: Executive Systems Lab (VIP)

Why This Exists

This engagement exists for founders who need rapid clarity and hands-on support to stabilize operations quickly, without months of uncertainty or slow iteration.

Best For: businesses needing dramatic change
High-growth founders who want containment, clarity, and direct support without drawn-out implementation.

What Changes:

• In a short, focused period the business moves from scattered and reactive to clear and structured.

• Founders leave feeling grounded, supported, and able to lead without constant intervention.

How the Work is Done:

• We work intensively to observe, clarity, and design operational structure in real time.

• Decisions are made deliberately, documentation is created as we go, and the founder receives direct support during and after the work to stabilize what is built.

What is Delivered:

• A completer operational diagnosis.

• Fully documented core processes and workflows.

• Clear delegation structure for the team.

• Hiring and capacity guidance where needed.

Add-On Options (Available with Any Tier)

• SOP & Policy Library Buildout (done-for-you documentation suite)

• Tool Setup Sprints (ClickUp, Notion, Airtable, Slack, etc.)

• Launch or Event Ops Support

• Custom Hiring & Onboarding Process Design

• CEO Reset Session (strategy + delegation planning)